Call Agent – Micronet Global Services in Colombo, Western Province
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Micronet Global Services is currently seeking applicants for the position of Call Agent in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Micronet Global Services operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Micronet Global Services |
| Position: | Call Agent |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
Job Description
Company Description
The Micronet Group, founded in 1992, is a collection of four companies providing various services, including Onsite Manpower Development Services, Process Outsourcing, IT Managed Services, Call Center Services, and Talent Acquisition. With nearly 25 years of experience, Micronet Group is trusted by leading banks and international organizations for its quality service.
Role Description
Full-time on-site role as a Call Agent in Colombo. Responsibilities include handling calls, providing customer service, resolving queries, and maintaining call records while ensuring customer satisfaction.
Qualifications
- Verbal communication skills
- Effective phone communication
- Problem-solving abilities
- Attention to detail
- Ability to work in a fast-paced environment
- Basic computer skills
- Prior call center or customer service experience a plus
- Fluency in additional languages a plus
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Micronet Global Services (Pvt) Ltd, 141/7 C, 141/7B Vauxhall St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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